Last updated: February 24, 2026
Welcome to Dr Dona Psychology Clinic (“we,” “our,” “the Clinic”). Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact our clinic.By using this website, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
a. Personal Information You Provide Directly
Name
Email address
Phone number
Any information submitted through our contact forms or appointment requests
b. Automatically Collected Information
When you visit our website, we may collect:
IP address
Device information
Browser type
Pages visited
Cookies and similar tracking technologies (e.g., for Google Analytics and Meta Pixel)
No clinical or medical information is collected through the website.
We use the information collected for the following purposes:
To respond to inquiries or appointment requests
To provide customer support
To improve website performance and user experience
To analyse website traffic and marketing performance (Google Analytics, Google Tag Manager, Meta Pixel)
To comply with UAE legal, regulatory, and licensing requirements when applicable
We do not sell or share your personal information with third parties for marketing purposes.
We use cookies, Google Analytics, Google Tag Manager, and Meta Pixel to understand how visitors use our site and to improve our marketing performance.
You may disable cookies in your browser settings if you prefer.
We take confidentiality and data protection seriously. Your information is stored securely and protected by technical and administrative safeguards.
For therapy services, any clinical information is handled through our secure, DHA/NABIDH-aligned electronic medical record system—not through this website.
We may share your information only in the following situations:
With trusted service providers (e.g., website hosting, analytics tools) who are required to protect your data
If required by UAE law, DHA, or regulatory authorities
To protect the rights, safety, or security of the clinic, our clients, or the public
We do not share your information with third parties for advertising lists or external sales.
Our website may contain links to other sites. We are not responsible for the privacy practices or content of those external websites.
Depending on UAE regulations and applicable data protection laws, you may request:
Access to your personal information
Correction of inaccurate information
Deletion of your personal data (when legally permitted)
Requests can be made by contacting us at: info@drdonaclinic.com
We do not knowingly collect personal information from individuals under 18 through the website. All clinical information for minors is handled directly through our clinic and with parental consent.
We may update this Privacy Policy occasionally. The “Last Updated” date will always reflect the most recent version.
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Dr Dona Psychology Clinic FZCO Email: info@drdonaclinic.com Phone: 04 572 8281 Address: 502, Saba Tower 1, Cluster E, JLT, Dubai, United Arab Emirates